Our Community Guidelines

Currently, our community guidelines are still simple:

Community Guidelines

Please treat people with respect and patience

Do not spam server members, both in the server or via dm

Never send unsolicited links (always ask first)

We highly value financial safety. Please refrain from price speculation.

PoolTogether will never ask for your private keys or passwords.

In many situations, it helps to refer to those.

General Moderation

🤝 Always be helpful and understanding

📌 Use pins for everything that is important or stays relevant

📂 Threads are powerful & help reduce the overall load of channels

💥 Information Overload is our enemy

Moderator Commands

<aside> 💡 As Community Advocates we solely serve the PoolTogether community. We refrain from using our permissions for personal causes.

</aside>

Please stick to the #report-scams channel for kicking and banning scammers or users that violently misbehave. This helps keeping an overview in case we made a wrong decision.

Command	Action
-kick @user/user-ID reason	Kicking is not permanent. Users can rejoin any time.
-ban @user/user-ID reason	Banning is permanent; users cannot rejoin.
-unban @user/user-ID reason	Removes the ban from a user
-clean amount (@user-optional)	Deletes the stated amount of previous messages
-whois @user/ID	Shows detailed breakdown of user

Other helpful tools:
There is a variety of custom commands that pull up helpful information:

Announcements

Community Advocates can post in #announcements.

@here or @everyone pings are reserved for very important or timely urgent matters. As they are commonly overused most users have deactivated notifications for those anyway. We want to try and keep those that didn’t!

Generally for announcements goes:

Less = More This doesn’t mean you should announce cool stuff less! Try to keep the announcement short & clear. People get tons of announcements, notifications & messages everyday, so you want to be clear on the information you put out.